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SUPPORT 24/7
SLA 99.5%
SYMMETRIC 1 : 1
CONNECTIVITY FIBER OPTIC
Ada Untuk Negri

Reliable internet for business and home.

Dedicated internet, Metro Ethernet, and broadband with local technical support. Connectivity designed for your operations, your home, and your regional service network.

SCROLL
0%
Symmetric upload and download bandwidth
0.0%
Network availability under a written SLA
24/7
Network monitoring and technical support
0
Service regions
RiauWest SumatraAcehNorth SumatraBatamJabodetabekWest Java
The Garuda standard

Built for dependable operations

Our network combines symmetric capacity, defined service levels, and a technical team that understands local conditions.

Symmetric 1:1 bandwidth

Equal upload and download capacity for video conferencing, cloud applications, and large file transfers.

/01 · NETWORK
24/7 technical support

Our NOC team monitors the network and coordinates technical support around the clock.

/02 · SUPPORT
Written 99.5% SLA

Service availability and compensation are defined in your service agreement.

/03 · CONTRACT
Coordinated installation

Site survey, installation, and activation are scheduled around route availability and technical requirements.

/04 · INSTALLATION
Redundant backbone

Independent upstream paths with automatic failover support network continuity.

/05 · REDUNDANCY
Local technical teams

On-site support from technicians familiar with the network and conditions in your area.

/06 · LOCAL TEAM
Plans & Services

Connectivity matched to your needs

Choose dedicated capacity for your operations, broadband for your business, or home internet through STHNetwork.

Business connectivity
Dedicated Internet
Dedicated bandwidth reserved for your organization, with a written SLA and technical support for offices, hotels, and institutions.
  • Dedicated 1:1 bandwidth
  • Written 99.5% SLA and static public IP
  • 24/7 NOC monitoring
Growing businesses
Business Broadband
Connectivity for shops, cafés, clinics, and small offices, with priority support and options to upgrade as your needs grow.
STHNetwork
Home Internet
Home connectivity for work, learning, and entertainment. Registration, installation, and billing are managed through STHNetwork.
Regional service office partnerships
Develop internet services in your region with wholesale bandwidth, technical guidance, and network support from Garuda Akses Nusantara.
Explore partnership
Technical operations

Technical support throughout your service

Our NOC and local technical teams support planning, installation, monitoring, and fault resolution through a coordinated service process.

24/7 NOCLOCAL TECHNICIANSPARTNER SUPPORT
Customer experience

Supporting businesses across our network

“

Our booking and payment systems run online 24 hours a day. Since switching to Garuda dedicated, no guest waits because of a connection issue. The SLA is genuinely honored.

AP
Andika Pratama
IT Manager, hotel in Medan
01 / 03
Our partners

Connected through trusted partnerships

  • MVnet
  • Telkom Indonesia
  • Biznet
  • APJII
  • InfraNexia
  • Lintasarta
  • FiberStar
  • Sukatari Group
Komdigi ISP license · No. 06082501415660006Operating certificate (SKLO) · No. 360/TEL.04.02/2026APJII member · Reg. No. 2002/APJII/K-2026Registered with Komdigi PSE · TDPSE 028849.01/DJAI.PSE/07/2026

Plan the right connection for your needs

Share your location, capacity requirements, and intended use. Our team will help you assess coverage and identify a suitable service.

Ada Untuk Negri

Reliable internetfor businessand home.

Dedicated internet, Metro Ethernet, and broadband with local technical support. Connectivity designed for your operations, your home, and your regional service network.

SERVICE CONSULTATION & SITE SURVEY
EXPLORE GARUDA AKSES
SUPPORT 24/7 SLA 99.5% SYMMETRIC 1 : 1 CONNECTIVITY FIBER OPTIC
0%
Symmetric upload and download bandwidth
0.0%
Network availability under a written SLA
24/7
Network monitoring and technical support
0
Service regions
RiauWest SumatraAcehNorth SumatraBatamJabodetabekWest Java
The Garuda standard

Built for dependable operations

Our network combines symmetric capacity, defined service levels, and a technical team that understands local conditions.

/01 · NETWORK
Symmetric 1:1 bandwidth

Equal upload and download capacity for video conferencing, cloud applications, and large file transfers.

/02 · SUPPORT
24/7 technical support

Our NOC team monitors the network and coordinates technical support around the clock.

/03 · CONTRACT
Written 99.5% SLA

Service availability and compensation are defined in your service agreement.

/04 · INSTALLATION
Coordinated installation

Site survey, installation, and activation are scheduled around route availability and technical requirements.

/05 · REDUNDANCY
Redundant backbone

Independent upstream paths with automatic failover support network continuity.

/06 · LOCAL TEAM
Local technical teams

On-site support from technicians familiar with the network and conditions in your area.

Plans & Services

Connectivity matched to your needs

Choose dedicated capacity for your operations, broadband for your business, or home internet through STHNetwork.

SWIPE
DEDICATED
Business connectivity
Dedicated Internet

Dedicated bandwidth reserved for your organization, with a written SLA and technical support for offices, hotels, and institutions.

  • Dedicated 1:1 bandwidth
  • Written 99.5% SLA and static public IP
  • 24/7 NOC monitoring
Growing businesses
Business Broadband

Connectivity for shops, cafés, clinics, and small offices, with priority support and options to upgrade as your needs grow.

  • Business premises connection
  • Business Wi-Fi router
  • Priority technical support
STHNetwork
Home Internet

Home connectivity for work, learning, and entertainment. Registration, installation, and billing are managed through STHNetwork.

  • Unlimited data
  • Local installation team
  • Garuda network standards
Regional service office partnerships

Develop internet services in your region with wholesale bandwidth, technical guidance, and network support from Garuda Akses Nusantara.

Explore partnership
Technical operations

Technical support throughout your service

Our NOC and local technical teams support planning, installation, monitoring, and fault resolution through a coordinated service process.

24/7 NOCLOCAL TECHNICIANSPARTNER SUPPORT
Customer experience

Supporting businesses across our network

Our booking and payment systems run online 24 hours a day. Since switching to Garuda dedicated, no guest waits because of a connection issue. The SLA is genuinely honored.
APAndika PratamaIT Manager, hotel in Medan
For a game center, latency is everything. Ping to local servers stays in single digits, and whenever something breaks, a technician shows up the same day.
SMSari MaulidaGame center owner, Deli Serdang
Online exams for 400 students at once used to be a nightmare. Now it runs smoothly every semester, and billing is clear, with no surprise charges.
HSDrs. Halim SiregarSchool principal, Langkat
Our partners

Connected through trusted partnerships

  • MVnet
  • Telkom Indonesia
  • Biznet
  • APJII
  • InfraNexia
  • Lintasarta
  • FiberStar
  • Sukatari Group
Komdigi ISP license · No. 06082501415660006Operating certificate (SKLO) · No. 360/TEL.04.02/2026APJII member · Reg. No. 2002/APJII/K-2026Registered with Komdigi PSE · TDPSE 028849.01/DJAI.PSE/07/2026
Service consultation

Plan the right connection for your needs

Share your location, capacity requirements, and intended use. Our team will help you assess coverage and identify a suitable service.

Contact us on WhatsApp